
Correlated Facts, Science, and
Observations of Life

An Actionable DEI Insight ... Cultural Sensitivity Defined
What is Cultural Sensitivity?
Simply put, Cultural Sensitivity is the conscious awareness and acceptance of other cultures and cultural identities.
It is related to Cultural Competence and is an evolved intellectually intentional state of mind that is consciously open to and respectful of interactions from those different from oneself and different from an individual or group's most easily associated social affinity group.
It is a required path to true human progress, locally, nationally, globally …
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External References (Academic, Government, Career., Social Sciences, etc.) ... click below:
"The true snob never rests; there is always a higher goal to attain, and there are, by the same token, always more and more people to look down upon" Russell Lynes

O r g i n s / H i s t o r y The Harvard Business Review published an article in its September-October 1996 issue called "Making Differences Matter: A new Paradigm for Managing Diversity." For the purpose of this "instructional" platform, it's issues and conclusions are believed to carry That article's research and field common theme across all social and societal environments and situations, It was authored by David A. Thomas (The then president of Morehouse College and Professor Emeritus at Harvard Business School, and former dean of Georgetown's McDonough School of Business) and Robin J. Ely (The then Professor of Business Administration at Harvard Business School and the faculty chair of the HBS Gender Initiative). The Thomas and Ely findings were based on a three-part research effort that began in 1990. They surveyed failures of diversity initiatives and their essentially flawed (and intellectually lazy) "counting heads" efforts of promoting diversity by simply employing different and traditionally underrepresented "identity groups" and making a very simplified and convenient set of assumptions about "assimilation." Their analysis centered on the simple perspective that "Diversity should be understood as the varied perspectives and approaches to work that members of different diversity groups bring." Their seminal point was: "[Members of non-dominant cultures] bring different, important, organizational efficiencies, and business competitively relevant knowledge and perspectives about how to actually do work - how to design processes, reach goals, frame tasks, create effective teams, communicate ideas, and lead. When allowed to, members of these groups can help companies grow and improve by challenging basic assumptions about an organization’s functions, strategies, operations, practices, and procedures. " Essentially, the social, societal, and business competitive advantages of potential and likely dominant culture "group think" comes from being exposed to and accepting of people that look and think differently. They went beyond "Fairness" doctrines and evangelized that the true benefit of diversity is using a "cultural learning and effectiveness paradigm." Essential the leverage of productivity and competitive advantages, come from true acceptance and collaboration. All people have to do is become openminded and evolve to the realities of living in "smaller world" where walls, fears, and lazy thinking will not support a free and open society. The authors describe "The Emerging Paradigm: Connecting Diversity to Work Perspectives", with key points (summarized) of the leadership and people recommendations include: The embodiment of different perspectives and approaches that truly value variety of opinion and insight ; That there are opportunities and challenges where there are different perspectives; where there is openness; and where all participants feel valued.
What is Culturally Insensitive Behavior
Culturally insensitive or inappropriate conduct includes a spectrum of behaviors, from unintentionally offensive assumptions or comments (implicit bias and microaggressions) to intentionally prejudiced conduct (racist or other ‘ist’ statements, discrimination, and hate speech).
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"Cultural insensitivity refuses to help people become empathetic to other cultures rather than being judgmental. These activities destroy a diverse country like America, where people of different religions, regions, and ethnicities live together. Between 1980 and 2020, the white working-age population will have decreased from 83 percent to 63 percent of the overall population, while minority employees will have doubled." Source: HigherEducation.org
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For Example, eye contact is recognized and regarded as a sign of concentration, honesty, trust, and respect for what the other says in the United States and other European nations such as Spain, France, and Germany. The reverse is true in several Latin American, Asian, and African civilizations. Direct eye contact might be construed as combative."
